BIOGRAPHY: Lee-Anne Nichols, Qld, Brisbane
Lee-Anne Nichols works with organisations across Australia to deliver resolution-focused solutions that help promote healthy and supportive workplace relationships. Lee-Anne combines her skills as a nationally accredited mediator, conflict coach and experienced communication expert, to help guide employees work towards restorative outcomes. With a Bachelor of Business and extensive experience in various high-profile organisations, Lee-Anne has in-depth understanding of the real challenges fast-paced organisations face today.
Lee-Anne specialises in the emerging field of conflict coaching (CINERGY Model) which involves working with individual employees to assist them in working through the key components of their conflict situations in a supportive and psychological safe manner. Conflict coaching provides expert guidance for employees to explore future-focused options for resolving their conflict and to consider skill gaps that can be developed. Attending conflict coaching pre or post mediation can greatly assist in reducing conflict-associated stress and improve mediation preparedness.
Lee-Anne is also a nationally accredited mediator, drawn to the area of mediation due to the positive impact the process has on restoring sustainable workplace relationships. Lee-Anne offers a supportive yet controlled style which is focused on achieving balanced communication and promoting a collaborative approach to exploring solutions between the parties.
In order to help employees develop more effective communication skills, Lee-Anne’s also focuses on delivering workplace training solutions. Topics include conflict resolution; giving and receiving feedback; assertive communication; having difficult conversations etc. These sessions are effective at enhancing team cohesion and addressing communication skill shortages within teams.