Mediation
What to Expect at Your Workplace Mediation
How the day runs, what the mediator does and does not do, how to prepare, and what happens after. For anyone taking part.
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Factsheets, trusted national services and the right people to call in your state. Everything here is free to use, whether you are an employer organising a mediation or someone about to take part in one.
Pop in your name and email and the download appears right here. Share them with participants, support people and managers before the day.
How the day runs, what the mediator does and does not do, how to prepare, and what happens after. For anyone taking part.
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Download the PDFWho can come, who should not, what a support person can and cannot do in the room, and the confidentiality they agree to.
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Download the PDFOur online course for managers, team leaders and HR: 27 short self-paced lessons plus a one-hour session with an accredited mediator.
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Course outline (PDF)Not sure what it will cost or whether mediation suits your situation? Ask for a quote. Already decided and ready to book? Use the mediation request form and we will start arranging intakes.
Independent, official and free. Start here if you need to understand your rights, check a process or confirm who you are dealing with.
Australia's national workplace tribunal. Handles unfair dismissal, general protections and stop bullying applications.
Free and trusted advice on workplace rights and obligations, wages and conditions.
The national body for workplace health and safety.
Handles complaints about workplace discrimination and harassment.
Verify the accreditation of any mediator before you engage them. Every Emverio mediator is listed.
Workplace conflict can take a real toll. These services are free, confidential and available around the clock.
National counselling service for domestic, family and sexual violence. 24/7 on 1800 737 732.
24/7 crisis support. Call 13 11 14.
Free mental health support if a workplace conflict is taking a toll. Call 1300 22 4636.
Prevention is cheaper than repair. These are the national standards and free tools we point employers to most often.
National guidance for employers on preventing and responding to workplace sexual harassment, from the Australian Human Rights Commission.
The model Code of Practice on managing psychosocial hazards, including bullying, harassment and work related stress.
Free online course for managers on having difficult conversations at work.
Guides and tools for mentally healthy workplaces.
Health and safety and discrimination are regulated state by state. Find yours below.
Most of the workplaces we mediate in are small. These services are free and built for employers without an HR department.
The Australian Government's portal for small business: starting, running, hiring, grants and advice.
Free resources, HR templates and advice built for small business employers.
Free dispute resolution and advocacy for small and family businesses.
Your local council runs grants, networking and advisory programs for small business. The Australian Local Government Association links to every state and territory association, and from there to your council.
Find Your CouncilTalk to us about a quote, or request a mediation. We respond within one business day and mediate in person or online across Australia and New Zealand.
Ask about workplace mediation