Website Terms and Conditions

Last updated: 4 October 2026

Who these terms apply to

This website (workplace-mediation.com.au) is operated by Emverio Workplace Mediations Pty Ltd (ABN 47 604 516 752) on behalf of the Emverio group, which also includes Emverio Workplace Investigations Pty Ltd (ABN 65 635 524 006) and Emverio Workplace Complaints Pty Ltd (ABN 32 635 523 938). In these terms “we”, “us” and “Emverio” mean those companies.

By using this website you agree to these terms. If you do not agree, please do not use the site. We may update these terms from time to time by posting a new version here.

What this website is for

The website gives general information about our workplace mediation, investigation and complaint-handling services, lets you request a quote or a mediation, and provides free resources. There are no user accounts and no payments are taken through the site.

Our services are provided under a separate agreement

Submitting a request through the website is an enquiry, not a booking. Our services are provided only once we have confirmed the engagement in writing, usually by a quote or engagement letter that sets out the scope, fees, cancellation terms and confidentiality arrangements for that matter. If anything in those documents is different from these terms, the engagement documents apply.

Information on this site is general

The articles, factsheets and other content on this site are general information about workplace conflict and dispute resolution. They are not legal advice and are not tailored to your situation. Workplace law and best practice change, and we do not guarantee that content is complete or current. Get advice specific to your circumstances before acting.

Using the site

You may browse the site and print or save pages for your own use. You must not:

  • copy, republish or sell our content without written permission;
  • use the site in a way that is unlawful, harms others or disrupts the site;
  • submit false or misleading information through our forms;
  • use automated tools to scrape or harvest content or contact details.

Copyright and trade marks

All content on this site, including text, images, logos, factsheets and design, is owned by or licensed to Emverio and protected by Australian copyright law. The Emverio name and logos are our trade marks. Resources we mark as free to download may be used within your own organisation but may not be resold or presented as your own work.

Links to other websites

The site links to external websites, including government services and support lines, for your convenience. We do not control those sites and are not responsible for their content, privacy practices or availability.

Privacy

How we handle personal information collected through this site is explained in our Privacy Policy.

Liability

Nothing in these terms excludes rights you have under the Australian Consumer Law or other laws that cannot be excluded. To the extent the law allows, we are not liable for any loss or damage arising from your use of this website or reliance on its content, including interruptions, errors or viruses. This clause does not limit any liability we accept under a signed engagement for our services.

Disputes

If a dispute arises about these terms, we both agree to try to resolve it by discussion first, and if that fails, by mediation before any court action, except where urgent relief is needed. These terms are governed by the laws of Queensland, Australia, and the courts of Queensland have jurisdiction.

Contact

Questions about these terms can be sent to info@mediations.emverio.com or 1300 414 179.