At our Perth branch of Emverio Workplace Solutions, we understand the needs of workplaces within Perth city and surrounding suburbs. We supply accredited facilitation, mediation, training and investigation services to these areas and can travel regionally if needed.
Our highly qualified and experienced practitioners will train your organisation to handle minor internal conflicts and give you the skills to prevent them. We will give your managing staff the knowledge to improve workplace communication and relationships, build resilience and nourish working capacity, which will prevent escalations of conflicts and make conflict management so much easier when problems do occur.
For more serious problems where there have been allegations or occurrences of staff breaching policies or external regulations, we can provide impartial workplace mediations and investigations. We provide high quality, innovative and thorough investigation processes for a very reasonable cost, meaning you can be assured that processes are followed and outcomes are fair.
Conflict management is known to cause serious losses for organisations who do not already have robust processes in place to handle them. Depending on your organisation, you may not have calculated these losses, but to do so, you can estimate the percentage of work time that is spent by you or your staff in managing conflict, then add absenteeism rates to this, as well as the cost percentage of training and on-boarding new staff if you have high turnover rates. To then calculate your net losses, add these percentages together and then guess what the overall impact is to staff output and include that in the total. You’ll likely be surprised at how high this final percentage is and you’re not alone – many organisations have no idea how substantial their conflict management costs are and they are usually relieved when we come in and it is no longer such an expensive problem.
When unresolved conflicts are left to escalate or only dealt with when things have reached breaking point, organisations can end up in quite a bit of trouble. Extra costs associated with unresolved conflict management include employees leaving their employment, legal fees, loss of reputation and brand damage, difficulty in re-hiring or retaining staff, settlement payouts and worst of all, endangering the health and wellbeing of staff. By employing us to deliver training, provide mediation or complete workplace investigations, you’ll not only be able to handle low-level conflict yourself and have successful resolutions to anything that does crop up, but you’ll also be preventing conflicts from escalating in the first place!
If you are looking for workplace mediation services in Perth or surrounding suburbs, our highly professional practitioners are standing by to help. Contact us today for a confidential discussion on 1300 414 179.
If your matter is an investigation or training request, please email us so we can arrange one of our professionals to contact you to discuss your specific requirements.