Why Choose an Emverio Workplace Mediator?
Emverio Workplace Mediations is part of a larger group of workplace solutions (check out Emverio Workplace Investigations and Emverio Whistleblowing and Complaints).
Our commitment is to develop long term relationships with our clients to support your team improve workplace relationships, with all its ancillary benefits, including; improved individual and team health, improved productivity and ensuring compliance and mitigating any associated risks managing complaints, upsets and disputes.
Five Reasons: Why choosing Emverio is the Best Choice?
- All Emverio workplace mediators use the same model across Australia.
This means that national and international clients know exactly what they are getting whether its’ head office is in Sydney, Melbourne or Hong Kong, and the participants may work from different locations (from cities to the regions), or the team may work in multiple locations. The Emverio mediation model is consistently applied no matter which mediator you choose, or whether it is delivered in-person or online.
- The workplace mediation model is designed specifically for workplaces.
Choosing an Emverio Workplace Mediator means that you a choosing a mediation model that is designed specifically for workplaces. The traditional mediation model (that the Australian National Mediation Accreditation Standards is based on) has evolved from business to business and court ordered mediations. Negotiations assume that the parties will have minimal, if any, contact post mediation. This means that the theories underpinning our national model of mediation need to be adapted specifically for workplaces where relationship is key, because, in the main, after the mediation has been completed, the participants have to engage directly with each other. Our mediation process recognises this and focuses on the relationship and whether it can be repaired, and if it can, what it could look like. Furthermore, the model is contracted into a 1 – day model. We have found that this is the optimum period of time that’s required to get successful results. We understand that post-mediation infrastructure is crucial to the long-term success of building constructive relationships and incorporate post mediation strategies as part of our model. And, finally, we understand how important your feedback is to the continuing development of our professional practice and actively engage to obtain this from you.
- Our mediators participate in monthly professional development
Emverio workplace mediators are asked to participate in monthly online professional development sessions. We look over our own processes, review client feedback, share skills and expertise, and have guest speakers from time to time to present on contemporary workplace issues.
- Our mediators report to a National Practice Manager and Emverio Workplaces has a complaints process.
All mediations are overseen by a National Practice Manager and if you have any issues or problems you can contact her directly. All complaints are taken seriously and actions taken to counsel, improve and repair your concerns.
- You have a wide choice of mediators with multi-disciplinary approach.
We have twenty mediators conducting workplace mediations across Australia. For more information about our team click here. We also can accommodate online workplace mediations for your convenience. There are benefits conducting your mediation online, including;
- Parties are not in the same room so the tensions are not as intense.
- Less costs associated with logistics (travel / parking).
- Greater flexibility.
- Participants can be undertaken at home.
We have found that online mediation feel different. However, the online forum does not detract from the parties participation and capacity to reach agreements.
To find out our results from our last 100 workplace mediations click here
Some of our feedback between March – June 2020:
The mediator was outstanding, very personable, she articulated the process really well, exceeded their expectations, the mediation process was wonderful. The mediator was very thorough leading a very clear process. (New South Wales)
The mediator was able to draw out issues which was positive. Bringing issues out in the open which has helped tremendously. (Queensland)
The mediator was insightful, able to pick up cues in terms of interaction with the participants. Different cues – where they participants were coming from. They were reluctant participants to begin with but she handled it well. Very likely to recommend services. (New South Wales)
The mediator was excellent and the whole mediation process was fantastic. Could not fault it. (Queensland)
The mediator was very good, very calm, controlled, had a thorough overview of process, impartial. (Perth)
The actual mediation process was fine. The mediator was really good, very easy to talk to, allowed for frank and open disclosure / discussion. Using the service again at another facility. (Melbourne)
Engaged the Mediator to assist with two matters (coaching only, did not proceed to mediation, yet). In both cases employees who had been moved to another area as part of restructure had not settled into new roles. One employee refused to participate in mediation, the other is currently on leave, may request mediation. The management coaching and tools provided by the Mediator was very valuable and the participants appreciated that very much which assisted and supported them to move forward. However, neither matter has been settled so would really like to engage in mediation hopefully with other participant. The Mediator was the right person for this, and they would not hesitate to get her back. The mediator understood the business. The participants found the mediator good to work with, great style, understood the business and personality types very well. Will not hesitate to be in contact if it proceeds to mediation in the future. (New South Wales)
Engaged the Mediator to assist with two matters (coaching only, did not proceed to mediation, yet). In both cases employees who had been moved to another area as part of restructure had not settled into new roles. One employee refused to participate in mediation, the other is currently on leave, may request mediation. The management coaching and tools provided by the Mediator was very valuable and the participants appreciated that very much which assisted and supported them to move forward. However, neither matter has been settled so would really like to engage in mediation hopefully with other participant. The Mediator was the right person for this, and they would not hesitate to get her back. The mediator understood the business. The participants found the mediator good to work with, great style, understood the business and personality types very well. Will not hesitate to be in contact if it proceeds to mediation in the future. (New South Wales)
Situation is the best it has ever been. Perfect way of dealing with the problems which arose. Highly recommend Emverio for any future and ongoing mediations. (New South Wales)
